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Screen Printing FAQs
Graphic Service FAQs

EMBROIDERY F.A.Q.s

Do you have a minimum?
No, we don't have a minimum but we do have price groups, which are 1-11, 12-23, 24-72, 73-144, 145-288, 289-500, 500+. A price group can consist of a variety of garment styles, sizes, and colors as long as they are getting embroidered the same way. Caps must be counted as a seperate quantity from flat items such as garments, bags or knit caps as they require a seperate set-up.

What does it cost to setup a new embroidery?
Standard left chest or cap size embroidery setups price as follows; $25 for a text only setup, which must use our stock fonts. Or there is a $50 setup which includes a logo and/or fonts not carried in stock. Oversize embroidery setups are charged by the stitch-count.

Do I have to pay setup on reorders?
No, embroidery setup charges are a one-time fee.

How long does it take?
We guarantee your embroidery will be ready in 3 weeks from the day you place the order. Frequently we are faster and we always complete our jobs as quickly as possible and will call you as soon as they are ready to be picked up. A lot of the 3 week time frame is for scheduling purposes so if you know when you are going to need an order ready but don't have all the details yet let us know. We can put you on the joblist and help you plan ahead, ensuring eveything is ready on time.

Do you offer Rush Service?
Yes, we can get a job completed in 8 hours if we need to. Rush jobs will incure a rush charge for the whole order and possibly rush shipping charges to get your blank garments in on time. Just let us know your deadline and we will let you know how we can accomodate you.

Do you charge for shipping?
Shipping is free on orders over $200 within the continental U.S. We don't charge you to have blank items shipped to us unless we need to have garments rush shipped to meet your quicker than normal turnaround. Most things come in in just a day but sometimes we will need 2-5 days to get your garments in.

How much do individual names and numbers cost?
Embroidered names are $6.50 each and numbers are $2 each. Garments you bring in will be a minimum of $12.50 to personalize. We do not charge per character or per digit like some of our stingy competitors do. We will charge more for multiple locations.

What is Applique?
Applique is a method of attaching felt, tackle-twill, or other fabric to garments. Pre-cut letters and numbers are ironed-on and then sewn-down to the garment.

Do you make or sew-on patches ?
No, we do not have the equipment to make embroidered patches. We do have material that can be screen printed, and then cut-out to make iron on patches. We are unable to sew-on your patches or do any type of seamstress work.